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Login Problems
Q: I receive "Account does not exist" message.
A: - Make sure you are using the same e-mail address that you provided us when you joined our site.
- Also, make sure you DO NOT include a "www." in front of your e-mail address.
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Q: I enter my e-mail address, but I keep getting sent to the login screen.
A: Our sites require cookies to be enabled. To see how to enable cookies on your specific browser, please click here..
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Limewire: Installation and Upgrade
Q: Does it matter which version of Limewire I use?
A: Yes. Using the most recent version of LimeWire allows users to enjoy the best program functionality. Bugs reported in older versions have been fixed for our latest version. Any users with LimeWire 2.5 or earlier MUST update. To download LimeWire, please visit www.limewire.com. The LimeWire program will automatically notify you if there is a new version available.
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Q: Why does the Windows installer give me errors with "Ikernel.exe"?
A: Setup initialization errors can be caused by a number of factors. This is a non-exhaustive list of possible causes and their resolutions:
- You may have insufficient permissions on the machine. If you are using a Windows NT or a Windows 2000 machine, you need to have administrative permissions to run an InstallShield Professional 6.x setup. Make sure you have the correct permissions.
- If you just ran an InstallShield setup, the engine takes a few seconds at the end of the installation to clean up. During this time Ikernel.exe (the engine file) is running in memory from a previous process; that is why you are not allowed to launch another setup. Waiting a few seconds and running the setup again should resolve this
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- If Ikernel.exe is in memory, check that no setup is running at the time, and end Ikernel.exe.
Another possibility is that you do not have sufficient COM permissions. For information on how to troubleshoot this see article Q104986, INFO: Initialization Error Troubleshooting.
- One other potential cause is a missing Stdole32.tlb file. This is a core Windows file and should exist on your machine. Make sure that you if you get this file from another machine, the machine is running the same operating system as the target machine.
You can also try:
- Cleaning the temp directory.
- Deleting the Program Files\Common Files\InstallShield\Engine folder and then rerunning the setup.
- Reinstalling IE to repair a number of corrupted/missing core windows files from your machine.
- Reinstalling the NT service pack is also suggested.
- Downloading and running DCom98.exe from the following site: http://www.microsoft.com/com/dcom/dcom98/download.asp
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Q: Why does Limewire take so long to load?
A: It takes a while to initialize the LimeWire GUI. In general, startup times for Java applications are slower than for native applications. However, Java programs will work much faster after initialization
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Q: I am trying to install LimeWire on the Mac, and I keep getting an error message saying that the installer is corrupt. What can I do?
A: Increase the preferred size of the installer in the "Get Info" window for the installer file, and then run the installer again. If the installer gives you another error, reboot your computer and run the installer one last time.
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Q: When I try to run the Windows installer I get an error message during setup initialization Error 1608: Unable to create InstallDriver instance.
A: This error indicates that InstallShield was unable to successfully install one of its key components using the “ISScript.msi” file. You can solve this problem by downloading the file from here and double clicking on it. Once you have done this, try running the LimeWire installer again.
If this does not work, there could also be a problem with your “DCOM” permissions.
To set your DCOM permissions to the necessary values, follow these steps:
- Launch Dcomcnfg.exe from the Start, Run option.
- Go to the Default Security tab, Default Access Permissions section and click Edit Default.
- Now set the privilege "Allow Access" for yourself from the drop down list.
- Click ok and close Dcomcnfg.exe
- Run the setup again.
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Q: I am trying to install LimeWire on Windows NT, and I get an error message saying that I need to install service pack 6. What can I do?
A: You can download and install service pack 6 from the Microsoft web site at:
http://www.microsoft.com/ntserver/nts/downloads/recommended/SP6/x86Lang.asp
Once you have installed the service pack, then run the LimeWire installer again to install LimeWire.
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Q: The installer freezes every time after going through the the "Java2TM Runtime Environment, version 1.3.1" (JRE) install process, so the LimeWire install never finishes. What can I do?
A: The Java installer can occasionally freeze on some systems. While we (and InstallShield) are not sure precisely what is causing this problem, there is a potential work-around. The following steps may get your LimeWire up and running successfully.
1. When the installer freezes, DO NOT STOP THE INSTALL PROCESS.
2. Go to the Start>>Settings>>Control Panel window.
3. Go to "Add/Remove Programs".
4. If you see "Java 2 Runtime Environment Standard Edition v1.3.1" listed, then the Java installer has probably been installed successfully, and you should now continue to step 7.
5. If you do not see "Java 2 Runtime Environment Standard Edition v1.3.1" listed in the Add/Remove Programs window, try downloading and installing the JRE directly from Sun at: http://java.sun.com/j2se/1.3/jre/download-windows.html.
6. Once you have installed the JRE, then try running the LimeWire installer again.
7. Ok, so you have verified
that the JRE is listed in the Add/Remove Programs window. You can now close the Add/Remove Programs window.
8. Press ctrl+alt+del on your keyboard. This will bring up a window that will be slightly different on Windows 95/98/ME than on Windows NT/2000.
9. On Windows 95/98/ME, select the "Java(TM) 2 Runtime Environment, Standard Edition, v1.3.1 Setup" line and then press the "End Task" button. On Windows NT/2000, press the "Task Manager" button. Under the "Applications" tab, select the "Java(TM) 2 Runtime Environment, Standard Edition, v1.3.1 Setup" line and press the "End Task" button.
10. Close the Task Manager window. If everything worked correctly, the LimeWire installer on your desktop will have moved on to the next step. You should now be able to complete the LimeWire setup and run LimeWire.
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Q: I am an AOL subscriber, and I am having trouble downloading and installing.
A: Many AOL users have had problems successfully downloading and installing LimeWire. Downloading the installer with a different browser, such as Netscape or Internet Explorer, should allow you to download and install without any problems.
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Q: What should I do if I'm still having trouble installing and running LimeWire?
A: First, make sure you have enough space on your hard drive. For further help, please see the following link: http://forums.gnutelliums.com
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Limewire: Downloading
Q: Why do I keep getting "Need More Sources"?
A: There are several possibilities:
- Each Gnutella user has a limited number of slots reserved for uploads. When these slots are filled, you'll see a message that LimeWire is waiting for a certain number of "busy" clients. LimeWire will automatically retry downloads from these clients after a variable period of time in hopes that upload slots will become free. However, if the person who has the file you're trying to download has too many people requesting files, he won't be able to serve any more file requests, and your connection will be refused.
- If the person who has the file you're trying to download has recently turned off his computer or has disconnected from the Gnutella network, you will be unable to download the file.
- If the person who has the file you're trying to download is running inferior or buggy Gnutella software, the download could fail for any number of reasons.
- If the person who has the file you're trying to download has since deleted the file or moved it, you may encounter problems downloading the file.
To minimize the chances of failed downloads, make your search more specific.You will have more pertinent search results from which to choose a download.
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Q: Why do some things take so long to download?
A: The speed at which a download takes place is limited by both the bandwidth of the downloader and by the bandwidth of the uploader. A document cannot by transferred faster than the uploader is capable of sending it, nor can it be transferred faster than the downloader is capable of receiving it. If you have a T1 Internet connection and you are trying to download a file from a person with a 56K modem, your transfer is going to take place rather slowly. Furthermore, some clients limit the speed at which they will upload files for the sake of saving bandwidth.
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Q: When I try to download certain files I get a message that says "Waiting for 1s busy”. What does that message mean?
A: The "Waiting for 1s busy" message occurs when the server refuses your download because it is too overloaded. In other words, demand outstrips supply. LimeWire will continue to retry the download as long as it gets the busy signal. If you're willing to wait long enough, you'll probably get the file.
A good way to avoid this problem is to take advantage of LimeWire's "grouping" feature, which puts similar files into folders. After you search, click on the "location" column to sort results by location. Files marked "multiple (N) are available from N locations. Try downloading these files first. When you try one of these "smart" downloads, LimeWire will try all the locations one after the other, making these downloads much more likely to succeed.
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Q: What is grouping?
A: Grouping is the automatic alignment of files deemed to be the same as one another based on extremely close matches of both file size and file name. Primarily used as a tool to aid in "smart downloading," grouping is an effective way for a user to ensure he has the best chance of successfully downloading a specific file.
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Q: Is grouping always accurate?
A: No. This is the reason for the "Download Any" and "Download All" options.You can, for example, select all of those individual files within one group and press, "download all." This will attempt to download ALL of the songs you have selected. "Download any," in contrast, will attempt to download ONE of the files in the currently selected group. Grouping can be disabled by unchecking the check box at the bottom right of the search window.
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Q: What is "smart" downloading?
A: "Smart" downloading will retry a given download until it is successful. In other words, if you have tried to retrieve a file from a similar group of files, then LimeWire will try to download any of these sources until it's successful.
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Q: Can I resume the download of a file?
A: As of the current release, there is a "forced resume" button, which allows users to restart a download from the download window. "Smart downloading" will try to "auto-resume" your file if needed.
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Q: What happens to my active downloads if I exit LimeWire?
A: If you exit the LimeWire program, any downloads that were in progress will terminate at this time. These downloads will resume the next time you start the program, but only if the host of that download is connected to the Gnutella network.
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Q: Where are my files stored before they have completed the download process?
A: They are stored in an "Incomplete" directory. Click the "Library" tab to view.
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Q: Can I "preview" files before they have completed downloading?
A: You can preview in-progress downloads of media files by simply double clicking on the name of a file currently being downloaded or pressing the "Launch" button after highlighting the file being downloaded.
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Q: Does LimeWire preserve the state of downloads in the case of a system crash?
A: Yes. LimeWire will generally behave as if you had quit the program. (See above.)
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Q: How can I prevent my children from seeing adult content in the search results?
A: The filter option can block access to files in a variety of ways. Go to Tools, Options, Filters, and Keywords. Here you'll be able to set limitations to the search results you receive. For example:
- If you don't wish to see particular search results (for example, pictures of Niagara Falls), enter that data into the text field and click "Add".
- Click on "Ignore Adult Content" to filter pornography.
- You can use the built-in "Ignore vbs files" and "Ignore .htm/.html files" features to block Visual Basic Scripts and web pages, respectively, from your search results (please note this can also be done by searching for media types only)
- If there are particular IP addresses you wish to ignore (if, for example, a particular IP address was sending you unsolicited results), click under Hosts where you could enter that IP address into the "Ignore these hosts" window and click "Add."
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Q: Might I download a virus using LimeWire?
A: LimeWire does not keep any record of files being shared on the Gnutella Network, nor does it scan any files being uploaded or downloaded for viruses. Therefore, if you attempt to download a virus-infected file using LimeWire, you will be vulnerable to any viruses contained in that file. Generally speaking, you should be very careful when downloading files with a .exe or .vbs suffix, since these files are more likely than most to be viruses. LimeWire's Library will also not launch these files, so you can only run a file with a virus from outside LimeWire. (LimeWire's Library will not launch exe, vbs, lnk, bat, sys, or com files.) Scanning the files you download with some sort of virus-protection software is also a good idea.
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Q: How do I prevent downloading bogus files that are actually advertisements?
A: Some servers on the Gnutella network serve advertisements with false filenames to fake popular search results. If you find yourself downloading search results that end up being advertisements, you can stop receiving search results from that host by doing the following:
- On Mac, highlight the search result in question by clicking on it. Hold down the apple key and click the mouse. Check "Block Host".
- On Windows, right click the search result and "Block Host".
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Limewire: Starting Limewire and Connecting
Q: Why won't Limewire download completely?
A: Limewire requires Java to be installed to run and connect to the Limewire network. We suggest that you be sure to install Java prior to attempting to install Limewire..
Install Java for your operating system.
Click to Install
Once you've installed Java and have rebooted your computer, then try installing Limewire...
Limewire has a nice help section, if you encounter any problems you need help with.
Limewire FAQ
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Q: Why won't Limewire connect?
A: Here are a couple of suggestions:
- Make sure that your McAfee Personal Firewall is also configured to allow LimeWire full access. click for Firewall configurations
- Also, you may need to configure your modem for port 6346.
Here is a help page from Microsoft..
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Q: Why do I get the message "Publisher could not be verified" ?
A: Try downloading the program again then save it in another location then
proceed in running/installing it again.
If no luck, add it to the list of low risk files:
Start the Group Policy Editor (Start>Run then type gpedit.msc and press OK).
Go to User Configuration>AdministrativeTemplates>Windows
Components>Attachment Manager then configure "Inclusion list for low file types" to Enabled and enter the file types you don't want to be warned about in the box (for example: .exe, gif, bmp).
Close the Group Policy Editor then try to run again the file application. If successful and done, you might want to undo the changes you made in the Group Policy Editor to help protect the system.
If no luck again, try downloading it using another browser (Firefox or
Mozilla). Just make sure that you will download the file from the correct and trusted source.
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Q: Why do I get an "NSIS" error?
A: An NSIS error generally indicates a problem with your Windows Installer program and not a Limewire issue.
You can get a update from Microsoft.com website... I have an old link for this (not sure if they work or not) but they'll help you get started..
winnt/2k version
win9x version
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Q: I use OSX. Why does Limewire try to open as an Excel file?
A: This is generally a browser issue.
Internet Explorer & Netscape don't handle dmg files very well. So poorly in fact that you probably have an incomplete dmg.
If you re-downld it using Safari then the file will be a little larger in size & should mount without problems.
If need be, drag & drop the dmg onto Disk Copy to mount it (not double-click it.) To find Disk Copy, go to menu bar & select Go>Utilities & you'll find it in there.
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Q: I try to start LimeWire and nothing happens. What's the problem?
A: Make sure you are connected to the Internet.You will not be able to search the Gnutella Network with LimeWire if your connection to the Internet has not been established. LimeWire WILL NOT establish a connection to the Internet for you.
You may also have uninstalled LimeWire and the shortcut still appears on your desktop or taskbar. Please update to the latest version by downloading the installer.
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Q: Do I need to be connected to the Internet to run LimeWire?
A: YES. The Gnutella network is a system of computers connected only through the internet. In order for LimeWire to connect to the Gnutella network, an internet connection must be present. LimeWire will not establish an internet connection for you.
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Q: Why can't I establish a good connection immediately?
A: The longer you run LimeWire, the better its connection to the network becomes. Running the application for an extended period of time will generally result in a better user experience.
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Q: How can I reduce my number of connections to other Gnutella users?
A: The number of connections can be reduced under Optioons/Connections. Disable Ultrapeer capabilities. For more information, check Options under User Guide .
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Q: How come I only connect to a few hosts? I used to connect to many more hosts!
A: High performance and bandwidth machines on the network are recognized by LimeWire as 'Ultrapeers'. These machines accept connections from many LimeWire clients while also connecting to the rest of the Gnutella network. Moreover, the Ultrapeer shields these 'regular' LimeWire clients from the CPU and bandwidth requirements associated with Gnutella, directing traffic to clients in an efficient manner.
The reason you see only a few connections in your connections tab is because you are a LimeWire client connected to an Ultrapeer. Unfortunately, not all Ultrapeers are as good as others. If you find that you aren't getting many search results with the Ultrapeers you are connected to, simply disconnect and connect. You'll probably connect to different Ultrapeers that are more 'connected'. Also, as time goes on and the network grows, you'll receive more results. Moreover, we are currently working hard to ensure that any Ultrapeer you connect to will be well connected - stay tuned to future versions of LimeWire.
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Q: When I go to quit LimeWire, it sometimes disconnects from the network but stays open. What's going on?
A: On Windows, Linux, all Unixes, and Mac OSX, LimeWire's default closing behavior is to remain open until all current uploads and downloads are completed. This means that LimeWire will not allow any new uploads or downloads, but it will automatically stay open for current transfers to complete before shutting down. You can change this behavior in the Tools>>Options window under "Shutdown."
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Q: When I try to run LimeWire, I get an error saying "java.lang.classnotfoundexception:a.a.a.b.main." Is there anything I can do to solve the problem?
A: You should be able to solve this by completely uninstalling LimeWire and performing a fresh reinstall. On Windows, you can uninstall LimeWire by going to the Start>>Settings>>Control Panel window and then selecting "Add/Remove Programs." Double click on the LimeWire icon to begin uninstallation, and then follow the steps in the uninstaller. If there is more than one version of LimeWire listed, uninstall all of them. On other platforms, there is a LimeWire uninstaller in the directory where you installed LimeWire. Alternatively, you can also delete all of the files in the directory where you installed LimeWire, but just take care that you don't delete any downloaded files that you may want to save.
Once you have removed LimeWire from your system, download the new version from our web site and install it. LimeWire should work correctly the next time you go to run it.
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Limewire: Firewall Issues
Q: What if I'm behind a firewall?
A: LimeWire will work when a user is behind certain types of firewalls, but will not work behind certain other types. In general, if you can connect (you will see your "connection status" in the lower left hand corner of the application) using LimeWire, you should be able to download and upload files, but LimeWire will not work if you have either a web-only proxy or a SOCKS proxy.
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Q: How can I tell if I'm behind a firewall?
A: In general, many corporations are behind firewalls, whose configurations vary greatly from organization to organization. See your system administrator for further details.
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Q: When I try to download certain files I get a message that says "Waiting for 1 busy" or "Waiting for 1 push." What do these messages mean?
A: The "Waiting for 1 busy" message occurs when the server refuses your download because it is too overloaded. In other words, demand outstrips supply. LimeWire will continue to retry the download as long as it gets the busy signal. If you're willing to wait long enough, you'll probably get the file.
The "Waiting for 1 push" message occurs when LimeWire could not establish a download connection to the server. Usually this means the server is firewalled or has left the network. In these situations, LimeWire will attempt a "push" download. These "push" downloads are less likely to work, however, and never work if both the downloader and the uploader are behind firewalls. For this reason, LimeWire gives up after two "push" download attempts.
Agood way to avoid these problems is to take advantage of LimeWire's "grouping" feature, which puts similar files into folders. After you search, click on the "location" column to sort results by location. Files marked "multiple (N) are available from N locations. Try downloading these files first. When you try one of these "smart downloads," LimeWire will try all the locations one after the other, making these downloads much more likely to succeed.
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Q: What is a "push" request?
A: A "push" is a signal sent by your computer to a firewalled computer, which requests that the firewalled computer initiates a file transfer. If your computer is also behind a firewall, the transfer will fail.
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Q: Should I force the local IP? Will it help?
A: If you don't know what you're doing, we recommend that you DO NOT force the local IP, as this is an advanced maneuver. However, if you or your systems administrator has configured your firewall for port forwarding (i.e. connections are being forwarded from your firewall to your computer), you can force the local IP to the firewall's address. This is often applicable to home users, and will help avoid the "double firewall" issue, and allow for better network connectivity.
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Limewire: Compatability Issues
Q: Can I use LimeWire with AOL version 6.0 or later?
A: Yes, AOL version 6.0 will support the LimeWire client.
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Q: Does LimeWire support proxy servers?
A: Yes, LimeWire 4.0 and later supports proxy servers.
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Q: Can I use LimeWire if I have Web-only access?
A: No, you cannot. See "firewall" documents for more information.
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Q: What operating systems does LimeWire support?
A: You can use LimeWire on:
- Windows 95, 98, NT 4.0, ME, 2000,XP.
- Solaris/Sparc 2.6, 2.7, 2.8
- Solaris/Intel 2.6, 2.7, 2.8
- Compaq Tru64
- FreeBSD
- IRIX
- HP-UX 10.20, 11
- AIX 4.3.x
- Linux Redhat 6.2, 7, 7.1
- Linux Caldera
- TurboLinux
- Mac OS Classic 8.1, 9.X
- Mac OS X
- Mac OS X Server
LimeWire will also run on several other Unix and Linux varieties if you have the Java Runtime Environment installed, although the installer may not work correctly.
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WinMx: Starting WinMX and connecting
Q: Why am I not able to connect with WinMX?
A: Add a firewall entry for WinMX for TCP port 6699 and UDP port 6257.
If you don’t have access to the firewall configuration program, you can download a program called SocksToHTTP, which will tunnel WinMX through the firewall. After installation, WinMX must be set up as follows :
- Settings>Internet Connection>Outgoing TCP Connections, select Use SOCKS5 Proxy, and enter localhost in Address.
- Settings>Internet Connection>Incoming TCP Connections, select Unable to accept incoming TCP connections.
- Settings>Internet Connection>In/Out UDP Packets, select Unable to send or receive USP datagrams on any port.
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Using downloaded files in personal MP3 players
Q: How do I get MP3 files I have downloaded into my iPOD or other personal MP3 player?
A: It is very easy to download to your personal mp3 player (iPod) or burn custom cd's.
If you have already downloaded some files, then you need
To transfer your music, video, movie, file to a desktop MP3 Player from Limewire.
You need to open up the Limewire program click on the Library tab, then explore, It will bring you to the directory where your downloads are being kept.
Then you can right click on the file you want to move, choose the operation you want. You need to have a desktop player installed first.
I use Real One Player which you can install using this link. Download Real One Player
This program works the best for me.
Once Real One Playerr is installed.
- Choose open with Real One Player, add to now playing list.
- Highlight the file you want to transfer and right click choose, copy to My Library.
- Double click Play.
After you have enough songs to burn, 15-30 you can burn them from Real One Player.
It is also a very easy program to burn with. Place your tracks in the library, create a play list, then click the burn Tab.
If you get stuck click on the Help tab and it will walk you through it.
To transfer your files to iTunes.
Second, move the downloaded songs (from the Limewire directory) into the Library on iTunes. Depending on the type of download, you may need to convert them first (it should prompt you to do that).
Once they are in the iTunes library, you can drag them to your iPod.
Yes you can Burn regular CD's...The music is downloaded in MP3 format.Then your burner converts it to wav format..And yes they play in your car and home stereo's.
If you want to copy your mp3 to a CD so they can play in a ordinary CD player, select CREATE AUDIO CD.
If you want to copy your Movie or Video to a CD then you CREATE Data CD.
If you have a personal MP3 Player you wish to download to, Real Player makes it easy for transfering files to that.
Follow the steps listed above and then follow the help tab for personal player transfer. Click the "Burn Transfer" Tab Hook up your player and see if it is supported by Real One. There are so many different players so make sure to check the help section.
I have this listed for you also. Click on this link to see the list in our members area.
MP3 Players
Don't hesitate to contact us if you need more help, you paid a membership to have a Great Support Team to Assist you with your problem that might arise from time to time..
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http://www.loc.gov/copyright/
We do not condone copyright infringement. Due to the nature of peer-to-peer software, we are unable to monitor or control the types of files shared within the peer-to-peer communities.
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