Who is Mp3helpdesk.com?
We provide billing support and customer service 24/7 for a variety of Internet
vendors and merchants. Apart from providing such services, Mp3helpdesk.com is
not affiliated with the website providing the services you subscribe to. The
owner/operator of each website is solely responsible for its content, the
content of any promotional material they may distribute and the means of such
distribution.
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What is a Member ID or Order ID?
When you purchase a subscription, membership, or other product, you are issued
a 21 digit order ID. You received your order ID from the online approval screen
and in the email confirmation sent to you immediately after submitting your
order. You should always maintain a record of your order ID and should use this
number in any correspondence with a customer service representative.
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Can I get information on the membership/subscription that I purchased?
Yes, use our Billing inquiry page or contact us by
phone .
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I did not receive a sales confirmation email. Why?
A sales confirmation / receipt email is sent with each order that Billing
Support processes. You must enter a valid email address each time that you make
a purchase to insure that you'll receive your confirmation/receipt. Please note
many email accounts are now protected by spam filters that often intercept
automatically generated emails such as these: please make sure you checked your
junk mail folder if you have this option activated on your email.
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I have a question not answered by the FAQ! What do I do?
If your question is not answered here AND pertains to billing, passwords, or
the URL (domain name) of the website, please visit our contact
us page and our team of specialists will be happy to assist you.
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